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Institutional subscribers

An institutional subscription includes access to tables of contents, abstracts, full text searching, full text display, PDFs, future tables of contents, and document delivery. Access is limited to computers within a particular set of internet IP addresses.

For the most part, an Institutional Online Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.

For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.

Individuals who are not ASTMH members may want to consider applying for ASTMH membership.

Frequently asked questions about institutional subscriptions

For librarians and institutional administrators:

How do I subscribe to AJTMH Online?
First, you must follow your usual "new serial" ordering procedures. Payment should be made to your subscription agent or to:

Subscriber services
The Sheridan Press
PO Box 465
Hanover, PA 17331
Phone: 717-632-3535 ext. 8168
FAX: 717-633-8920
Email

Click here for pricing information.

Second, once your serial vendor or Sheridan Press has received payment, you will receive a letter with instructions for obtaining access to the journal; the letter will direct you to an online form. You will be asked to provide the following information necessary to activate your subscription to AJTMH Online:

Institution's IP Address(es)
Contact name, title, phone, fax, and email
Customer number (included with the letter)
We will send you the address of this web form and instructions for filling it out after we verify payment. Your institution will not have access to the full AJTMH Online until you complete this second step.

If you are having access problems...

If you are subscribing to AJTMH directly through the Sheridan Press (not using a book agent), please contact us using the above information and we will try to assist you. Make sure that the subscription ID number we provided you with is available.

If you are subscribing to AJTMH through a book agent and the issues are being sent to them at their collection place, please call your book agent and ask them to provide us with documentation that identifies you as a subscriber. Without documentation, you will not be identified as a paid subscriber and we will not be able to help you from our office.

How do I activate my subscription?
After your payment is received you will receive an email with instructions on how to activate your online subscription. The activation email contains a link that will allow you to choose an administrator username and password for the site. You will need to enter your institution's IP ranges and you can create a shared username/password if required. If you experience any difficulty during this process please contact the journal office for assistance.

If our AJTMH Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?
Yes, when you buy a subscription to AJTMH Online, you have access to all years of the database.

What should I do if I forgot my administrator username or password?
Click here for assistance with retrieving your log-in credentials.

Who from my institution can access AJTMH Online?
The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to AJTMH Online. When someone attempts to use AJTMH Online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access AJTMH Online simultaneously. If readers want to access AJTMH Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider) they can do so only through a member subscription.

Will we still be able to get the paper version? 
Yes, institutions and individuals can receive a paper version in addition to the online version.

For library patrons:

How can I tell if my institution has subscribed to AJTMH Online?
If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full text display, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution. If your institution has not subscribed, or if you wish to take advantage of the additional services available to member subscribers, you can choose to access AJTMH Online with a member subscription.

My institution has a subscription to AJTMH, and access to the AJTMH Online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?
There are a few possibilities:
1. Your institutional subscription has not yet been activated.
2. The person who activated the online subscription did not enter in all needed IP addresses for your institution.
3. The person who activated the online subscription does not realize that some subnets of your institution are routed through a proxy server.

Who from my institution can access AJTMH Online?
The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to AJTMH Online. When someone attempts to use AJTMH Online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access AJTMH Online simultaneously. If readers want to access AJTMH Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider) they can do so only through a member subscription.

Will we still be able to get the paper version? 
Yes, institutions and individuals can receive a paper version in addition to the online version.

How can I access the AJTMH Online if I am not an ASTMH member and I don't have access through an institutional subscription?
You can apply for ASTMH membership. Without a subscription you have access to the Table of Contents, abstracts, and full text searching (but not full text viewing) at no cost and without having to register.

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